Client who cancels the last minute...more than once. HELP!

[Guest Hottiewithabody]

Well hey everyone!

Its been awhile since I have been on this site but recently Ive had an experience that keeps troubling me.

 

You see there is a client of mine who I have met once a little over a year ago. It was great...everything was perfect. He had alot of Intrest in seeing me again and of course I was willing.

 

Well...something seems to be wrong. He continues to set up appointments with me and LITERALLY at the last hour we are suppose to meet he cancels. Now I am very aware that things do come up...and sometime "Shit happens" but I feel this is just starting to be a pattern. He has booked me 5 times now since we last met...and everytime has cancelled the day of our appointment.

 

Usually its not a problem for me...but lately I have gotten alot of business and as you all know its simple courtesy to keep in touch and confirm untill the apointment. I had another person Interested in booking me the same day that I had already booked my "regular" client. I had to miss out on seeing the new client because he was looking to see me around the same time I was set to see my "regular" Well...the regular cancelled...again.

 

Im not sure what the issue is. When we first met he was very genuine and a great guy. But this has gotten ridiculous...Im actually losing out on money..and potential new clients for meetings that well...never happen.

 

My question is...Im still "New" in the business so Im wondering If I should ask for some type of cancellation fee or something from him? I would think this wouldnt be out of the norm and he should understand that me switching around my schedule the last minute an missing out on new clients...FIVE times now..Is very unfair.

 

Please any comments/suggestions help me out here. Is this normal?:(

[josephga]

If I had a massage client that canceled 5 times there's no way Id book them ever again

[ErieBear]

I'd say that it's time to stop accepting appointments with him. Hell, my massage therapist (non-erotic), if you cancel three times, you're done. People will only treat you the way that you allow them to treat you.

[Guest Hottiewithabody]

"People will only treat you the way that you allow them to treat you" ----Very True here. I guess its my naive/persistent nature but you are right...this has to stop.

[hornytwells]

I agree-as someone who works privately with clients, (not, alas as an escort...I wish) if someone cancelled me that amount of times I would not allow them to book me again. If they cancel three times, you could insist on being paid in advance for their next appointment-that way you can sort out the serious ones from the time wasters.

[Phlmuscle]

I would say to to him that since he tends to cancel a lot. and you lost business because of it, that he call a couple of hours before he wants to see you. If you are available then you will, otherwise try another time.

[maxwellissmart]

Well hey everyone!

Its been awhile since I have been on this site but recently Ive had an experience that keeps troubling me.

 

You see there is a client of mine who I have met once a little over a year ago. It was great...everything was perfect. He had alot of Intrest in seeing me again and of course I was willing.

 

Well...something seems to be wrong. He continues to set up appointments with me and LITERALLY at the last hour we are suppose to meet he cancels. Now I am very aware that things do come up...and sometime "Shit happens" but I feel this is just starting to be a pattern. He has booked me 5 times now since we last met...and everytime has cancelled the day of our appointment.

 

Usually its not a problem for me...but lately I have gotten alot of business and as you all know its simple courtesy to keep in touch and confirm untill the apointment. I had another person Interested in booking me the same day that I had already booked my "regular" client. I had to miss out on seeing the new client because he was looking to see me around the same time I was set to see my "regular" Well...the regular cancelled...again.

 

Im not sure what the issue is. When we first met he was very genuine and a great guy. But this has gotten ridiculous...Im actually losing out on money..and potential new clients for meetings that well...never happen.

 

My question is...Im still "New" in the business so Im wondering If I should ask for some type of cancellation fee or something from him? I would think this wouldnt be out of the norm and he should understand that me switching around my schedule the last minute an missing out on new clients...FIVE times now..Is very unfair.

 

Please any comments/suggestions help me out here. Is this normal?:(

 

Hey Evan—you're not alone with this problem. In fact, I looked at your profile to see if it could potentially be the same guy who used to drive me batshit crazy. He booked twice, was fun and super-generous, and the canceled on me like 8 times in a row. I think either he got off on frustrating people, or he was so completely neurotic and that he simply couldn't give himself permission to have fun because he would overthink everything. I'd like to believe it was the second and that he had a genuine problem and wasn't just an asshole—because like I said, he was really a lot of fun when we actually got together.

 

Just set yourself up a mail filter and block the guy—out of sight, out of mind. Don't fool with "cancelation fees" and whatnot. It's not worth the effort and no one will take them seriously anyway unless you are so unique that you have a line out the door. And if that's the case, you can't see everyone anyway.

 

Also, be sure to check your own policies and procedures and make sure you're not setting yourself up to be scammed. For example, if someone wants to meet in a hotel room—call that hotel room BEFORE you leave and make sure they are there; don't rely on just a cellphone. Make someone send you a confirmation text/email/phone call on your way out the door so they don't pull the "I had a last minute emergency come up"-type bullshit, and tell them to contact you immediately if something comes up. Stress that if you don't hear back from someone several hours before an appointment, you'll assume they had to cancel and you'll make other plans. There's nothing stopping you from fielding other calls for the same time—I usually say: "let me check my schedule, I may have to work at my regular job (which I don't have)" or "my family is in town and they may be taking me to dinner (which they never do)." Clients almost never mind hearing that, as opposed to: "I may be fucking this other guy instead of you. Let me see if he actually pans out first." Never ever tell a client that another client has already booked that time. And of course, you can always try this tactic with a second client: "Hey, my father (who is actually dead) is taking me out to dinner (which he never did once in his entire life) at the time you want to meet, but I could get together after that and would really like to see you (as opposed to meeting with my fictional father). Does that work with your schedule? If anything changes in our dinner plans, I'll let you know immediately." That gives you an option for meeting with Client B if Client A is a no-show, or you still have enough energy for a round 2 if Client A does show.

[+ Axiom2001]

Well hey everyone!

Its been awhile since I have been on this site but recently Ive had an experience that keeps troubling me.

 

You see there is a client of mine who I have met once a little over a year ago. It was great...everything was perfect. He had a lot of Interest in seeing me again and of course I was willing.

 

Well...something seems to be wrong. He continues to set up appointments with me and LITERALLY at the last hour we are suppose to meet he cancels. Now I am very aware that things do come up...and sometime "Shit happens" but I feel this is just starting to be a pattern. He has booked me 5 times now since we last met...and every time has cancelled the day of our appointment.

 

Usually its not a problem for me...but lately I have gotten alot of business and as you all know its simple courtesy to keep in touch and confirm untill the apointment. I had another person Interested in booking me the same day that I had already booked my "regular" client. I had to miss out on seeing the new client because he was looking to see me around the same time I was set to see my "regular" Well...the regular cancelled...again.

 

Im not sure what the issue is. When we first met he was very genuine and a great guy. But this has gotten ridiculous...Im actually losing out on money..and potential new clients for meetings that well...never happen.

 

My question is...Im still "New" in the business so Im wondering If I should ask for some type of cancellation fee or something from him? I would think this wouldnt be out of the norm and he should understand that me switching around my schedule the last minute an missing out on new clients...FIVE times now..Is very unfair.

 

 

 

 

Of course, it is "absolutely UNFAIR" that this client has cancelled on you FIVE TIMES. If he contacts you again, tell him candidly that since he has cancelled on you far too many times, hindering the time that others could have had and money that you could have earned, you will be UNABLE to see him again!

 

When I have had to cancel an appointment, [and it has not been five or more times] I have always given the escort much notice so that he could fill the slot that he'd provided for me.

I believe in the old adage "Golden Rule" of "Doing unto others have you wish them to do unto you!"

[josephga]

cancellation fee threats are a waste anyway. With me it's 3 cancellations and we are done. If it's a no show and the person doesn't call me within 24hrs with a convincing explanation we are done after the first time.

[gallahadesquire]

[let me climb onto my high horse]

 

It just shows the rudeness of our society. "Fool me once, shame on you. Fool me twice, shame on me." And I'm sure there are other quick epithets out there.

Since you don't need the biz - don't be available.

[maxwellissmart]

cancellation fee threats are a waste anyway. With me it's 3 cancellations and we are done. If it's a no show and the person doesn't call me within 24hrs with a convincing explanation we are done after the first time.

 

HA—I usually allow 1, and that's only if they called/contacted me before the appointment to cancel. If I show up and no one answers the door, I don't even acknowledge any subsequent emails/calls, etc. They get blocked.

 

Now, I've had clients who didn't have cells and were supposed to come to me and had to find a payphone. I understand that and I've been quite flexible with either getting them to me eventually, or rescheduling. But no-shows are the reason why I don't ever give out my home address to a first-time client—they have to meet me nearby and I'll come to them.

[josephga]

I had a guy once show up over an hour late thinking id still take him. He shows up I told him I couldn't take him that after 30 minutes and no phone call that I sold him massage time to someone else.

[seeker630]

I would say to to him that since he tends to cancel a lot. and you lost business because of it, that he call a couple of hours before he wants to see you. If you are available then you will, otherwise try another time.

 

Just set yourself up a mail filter and block the guy—out of sight, out of mind. Don't fool with "cancelation fees" and whatnot. It's not worth the effort and no one will take them seriously anyway unless you are so unique that you have a line out the door. And if that's the case, you can't see everyone anyway.

 

Both are valid approaches, IMO. My initial advice would echo philmuscle's, but I have the advantage of being a detached observer here. I think you have consider how interested you are in him as client and decide whether to restrict him to immediate bookings only or just close the door entirely.

[+ azdr0710]

as said, don't get into cancellation fees and all that....it's a periodic topic here and seems like a hassle and hard to enforce....just accept no-shows as part of the business (and never agree to meet them again!)....

[Guest Magnus]

One of the top 10 rules in business: Always be prepared to fire a client. Especially if they are hurting your business.

[Guest Hottiewithabody]

Thanks Everyone

 

Thanks for all the responses I wasnt expecting this many so soon and they have helped alot.

 

One guy in the thread mentioned he had been cancelled on 8 times...and believes the client was just over thinking things to the point of freaking himself out to have any fun. Im starting to think this may actually be the case.

 

Its just sad because its not every meeting you meet a client who you feel like you connect with in EVERY sense. I enjoyed his company, had a conversation for HOURS (Which I enjoy wise words I.E hes not new to hiring escorts etc) and we really had alot in common.

 

I guess its lesson learned:(

[josephga]

I think most cancellations or no shows are simply due to chickening out. They build it up in their mind it's something they can do. Then analyze it to death then can't follow through. Since 1999 I've only had 1 person walk out after showing up. He comes in see's the set up, the table, candles burning, music playing, Turns too me and say's I'm sorry I just can't do it. I asked if something was wrong. He say not with you but with myself. He told me he tried to book massages in the past chickening out after hanging up, or chickening out in the drive over or in the parking lot. He told me he thought if he actually made it inside he could do it.. I stepped aside and let him walk... Now imo the right thing would have been to say Joe I'm so sorry for your troubles setting this up. here's 20 bucks or some jester..

[Kevin Slater]

Alternative to trying to charge a cancellation fee, charge him ahead of time for the booking and explain there is no refund for cancellations (after the first, or fifth if you prefer). That way you can get a sense of how serious he is, he's motivated not to chicken out, and if he does you're covered regardless. Or just don't deal with him again, as this does show profound disrespect.

 

Kevin Slater

[Guest Hottiewithabody]

Reply

 

..."As this does show profound disrespect."

 

Kevin Slater

 

 

Im so glad its not just me that thinks this...thanks again for the kind support on my end. I just dont know what people get out of setting up appointments with the slight intention of never meeting...meanwhile stringing people along. Frustrating...Its very Frustrating...

[Steven_Draker]

I think in this business we all have our share of last-minute cancellations.

 

He continues to set up appointments with me and LITERALLY at the last hour we are suppose to meet he cancels. Now I am very aware that things do come up...and sometime "Shit happens" but I feel this is just starting to be a pattern. He has booked me 5 times now since we last met...and everytime has cancelled the day of our appointment.

 

Evan, did this client ever gave you a reason for his five consecutive last-minute cancellations?

 

Just set yourself up a mail filter and block the guy—out of sight, out of mind.

 

I wouldn't block him. After two times in a row, I'll send him a warning; after three consecutive cancellations I wouldn't book a session with him or else as Kevin mentioned above he needs to advance the funds for the session. I prefer to give an explanation instead of walking away. The fact that some cannot deal with the truth is a separate issue.

[Guest Hottiewithabody]

Evan, did this client ever gave you a reason for his five consecutive last-minute cancellations?

 

 

He did the previous 4 times. It was always the day of and an hour before or after we were to meet. This time around I wasnt given any warning no escuse...hence my frustration with losing another client who was interested.

 

 

As one person said "People will only treat you how you allow them to"....I guess me giving him the green light to rebook me again...and again...Im at fault. Im still learning but like I said we have met before and I swear he was one of the sweetest down to earth guys Ive met so Im a bit confused

[JT Brooklyn]

Well hey everyone!

Its been awhile since I have been on this site but recently Ive had an experience that keeps troubling me.

 

You see there is a client of mine who I have met once a little over a year ago. It was great...everything was perfect. He had alot of Intrest in seeing me again and of course I was willing.

 

Well...something seems to be wrong. He continues to set up appointments with me and LITERALLY at the last hour we are suppose to meet he cancels. Now I am very aware that things do come up...and sometime "Shit happens" but I feel this is just starting to be a pattern. He has booked me 5 times now since we last met...and everytime has cancelled the day of our appointment.

 

Usually its not a problem for me...but lately I have gotten alot of business and as you all know its simple courtesy to keep in touch and confirm untill the apointment. I had another person Interested in booking me the same day that I had already booked my "regular" client. I had to miss out on seeing the new client because he was looking to see me around the same time I was set to see my "regular" Well...the regular cancelled...again.

 

Im not sure what the issue is. When we first met he was very genuine and a great guy. But this has gotten ridiculous...Im actually losing out on money..and potential new clients for meetings that well...never happen.

 

My question is...Im still "New" in the business so Im wondering If I should ask for some type of cancellation fee or something from him? I would think this wouldnt be out of the norm and he should understand that me switching around my schedule the last minute an missing out on new clients...FIVE times now..Is very unfair.

 

Please any comments/suggestions help me out here. Is this normal?:(

 

You hooked up ONCE so I wouldn't consider him a "Regular"! After 2 Cancels most "Working Guys" would just DELETE Him! Some actually would do it after 1 Cancel...

 

You must be somewhat of a Newbie! "Cancellation Fee" Really! That has more holes in it than Swiss Cheese!

[maxwellissmart]

I wouldn't block him. After two times in a row, I'll send him a warning; after three consecutive cancellations I wouldn't book a session with him or else as Kevin mentioned above he needs to advance the funds for the session. I prefer to give an explanation instead of walking away. The fact that some cannot deal with the truth is a separate issue.[/color]

 

The only problem with this is hearing him sing the inevitable: "oh baby, give me one more chance," which he almost certainly will. If you don't block him, at the very least take his "appointment" with a grain of salt and schedule someone else around the same time.

[Guest Hottiewithabody]

Reply

 

You hooked up ONCE so I wouldn't consider him a "Regular"! After 2 Cancels most "Working Guys" would just DELETE Him! Some actually would do it after 1 Cancel...

 

You must be somewhat of a Newbie! "Cancellation Fee" Really! That has more holes in it than Swiss Cheese!

 

I mentioned I was new to this...Im still learning. Just because Im new doesnt mean I dont conduct my business in a professional manner.

 

As far as the fee...I really dont think Its a stretch...but again I came on here to ask from the point of view of those who have been doing this for awhile....

 

I think anyone client OR escort would be frustrated with this situation if they were the ones wearing the shoes

[rvwnsd]

If you block the guy he can set up a new e-mail account and send you another e-mail. Just inform him that you will not set up an appointment with him without a deposit or inform him that you will no longer set up appointments with him at all.